You don’t have to take my word for it, but Dr. Meri is one of the best dentists and has the nicest offices I’ve ever encountered and I’m a picky patient!
I don’t expect anyone to love to go to the dentist, so when you do go, a pleasant experience is nice. Especially when, more than likely, you are only visiting every 6 months for routine cleanings and check-ups.
I have recently moved house so that means I’ve had to find a new dental practice. I used to attend the Livermore dental practice but it’s a little too far away now, hence why I am trying out Dr. Meri’s practice. The first thing I noticed about Dr. Meri’s office is the staff. They are well put together and extremely nice. They make you feel like you are their number one priority, which is how things should be, and they are always in a good mood. One way a business can achieve an excellent customer service rating is to leave work at work and home at home. Dr. Meri’s staff are experts at this important example of customer service.
This was my third visit to their office and the staff is consistently all smiles and very professional. My first visit was right before I had my third daughter. I had my teeth cleaned, but could not have x-rays done because I was pregnant. My second visit was to pick up a teeth whitening kit that I had ordered before I had my daughter, but could not use until after she was delivered. Every visit thus far has been great!
The second thing I noticed was how pretty the decor is and how yummy the office smells. The office looks brand new and is decorated in a light, clean and modern fashion. They have a small play room for the kids and flat screen TV’s in all of the rooms.
They really have their act together in Dr. Meri’s office!
During the cleaning the hygienist set up a princess chair for my 3 year old and positioned my baby’s stroller so she could see what was going on in the room. Then she asked me what cartoon stations I allowed my daughter to watch, which I thought was very thoughtful and considerate, and turned the flat screen TV to a station that would entertain my toddler.
After my cleaning and x-rays Dr. Meri looked at my teeth and mouth and then at my x-rays. He was viewing my x-rays on his computer… very hi-tech! He took me on a tour of my mouth and said everything looked great. Then the hygienist told my daughter that she could choose a couple of toys from the treasure chest because she was so patient during my appointment and then proceeded to not only send me home with a toothbrush and toothpaste set, but also gave my three year old and 9 month old a toothbrush to take home too.
It’s probably funny to hear this, but we really had a great time at the dentist office!
Thank you Dr. Meri and staff for providing excellent customer service and making a normally unpleasant event very pleasant indeed.
Dr. Meri
135 Barclay Circle, Suite 109
Rochester Hills, MI 48307
248-844-1036
Courtney is the ultimate multitasking mom! She runs three blogs Giftfully Simple, The Digital Mommy and Detroit Mommies , is a Social Media Marketing Consultant and has 3 girls under 6 years old. Courtney is the founder of Detroit Mommies. You can follow her on Twitter @theappleofmyeye. She has worked with companies like Johnsons & Johnsons, Dove, e.l.f., Stride Rite, Sorel, 20th Century Fox, The Palace, Melissa & Doug, Panera and Tiny Prints (to name a few). Courtney is a Purex Insider and a Max Mom for Office Max.
